πŸ›‘οΈ Safe Play

rbajje Responsible Gaming

Gaming should be fun, not a source of stress. rbajje provides every player in Bangladesh with the tools, information, and support needed to keep gambling safe, controlled, and enjoyable β€” for adults aged 21 and above only.

πŸ”ž

Strictly 21+ Only

rbajje is an adults-only platform. No person under the age of 21 is permitted to register, deposit, or play on rbajje under any circumstances. We actively verify age at registration and reserve the right to request additional proof at any time.

At rbajje, we believe that responsible gaming is the foundation of a trustworthy online casino. Our commitment goes well beyond placing a disclaimer at the bottom of a page β€” we have built practical, accessible tools directly into the platform so that every player across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and the rest of Bangladesh can set real boundaries and stick to them.

This page outlines our core responsible gaming principles, the self-management tools available to you, the warning signs of problem gambling, and how to reach our support team if gaming ever stops feeling like entertainment and starts feeling like a compulsion.

βš™οΈ Player Protection Tools

πŸ’° Deposit Limits

Set daily, weekly, or monthly deposit caps in Taka to stay within a budget you are comfortable with. Reductions take effect immediately.

⏱️ Session Time-Outs

Schedule automatic session time-outs β€” from 24 hours up to 30 days β€” so you take planned breaks without having to rely on willpower alone.

🚫 Self-Exclusion

Request a full self-exclusion period of 6 months, 1 year, or permanently. During exclusion, your account is locked and no marketing is sent.

πŸ“Š Reality Checks

Enable on-screen reminders that show how long you have been playing and how much you have spent during the current session.

πŸ”’ Loss Limits

Cap the maximum amount you can lose within a set period. Once the limit is reached, play is suspended until the period resets.

🧾 Account History

Review your full transaction and session history at any time so you always have a clear, accurate picture of your gambling activity.

πŸ”§ How Each Tool Works

  • πŸ’°
    Deposit Limits

    You can set a daily, weekly, or monthly deposit limit directly from your account settings. Any request to lower a limit takes effect within minutes. Requests to raise a limit are subject to a mandatory 24-hour cooling-off period, giving you time to reconsider before higher spending becomes possible.

    Instant reduction
  • ⏸️
    Time-Out / Cooling-Off Period

    A time-out temporarily suspends your account for a period you choose β€” 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Any pending withdrawals are still processed normally. At the end of the period your account is automatically reinstated, but you may extend the time-out at any point before it expires.

    Immediate effect
  • πŸ›‘
    Self-Exclusion

    Self-exclusion is a longer-term measure for players who feel they need a significant break. Options are 6 months, 1 year, 2 years, or permanent exclusion. Once self-exclusion is active, rbajje will close your account, void any outstanding bonuses, and stop all promotional communications. Permanent self-exclusion cannot be reversed. To reactivate after a timed exclusion, you must contact our support team and complete a brief reinstatement process, including a 24-hour further cooling-off period.

    Strongest protection
  • ⏰
    Reality Check Reminders

    Enable reality check notifications at intervals of 30, 60, or 90 minutes. A pop-up will appear on screen showing your net session result (wins minus losses) and total time played. You can choose to continue your session or stop at that point. This feature is designed to interrupt the flow of play and prompt genuine reflection rather than automated continuation.

    Customisable intervals
  • πŸ“‰
    Loss Limits

    Set the maximum amount in Bangladeshi Taka (৳) that you are willing to lose within a daily, weekly, or monthly window. When your losses hit the limit, your account automatically suspends betting activity for the remainder of that period. Like deposit limit reductions, loss limit reductions are instant, while increases require a 24-hour waiting period.

    Auto-suspend on limit

πŸ” Warning Signs to Watch For

Ask Yourself β€” Do Any of These Apply?

If you answer "yes" to two or more of these questions, it may be time to take a break or seek additional support.

  • β–Έ Do you gamble with money set aside for essential expenses such as food, rent, or bills?
  • β–Έ Do you find it difficult to stop playing once you have started, even when you intend to?
  • β–Έ Do you chase losses β€” betting more after a losing session in an attempt to recover your money?
  • β–Έ Have you hidden your gambling activity from family members or friends?
  • β–Έ Do you feel anxious, irritable, or restless when you are not able to gamble?
  • β–Έ Have you borrowed money from others specifically to fund gambling?
  • β–Έ Is gambling affecting your performance at work, college, or school?
  • β–Έ Do you find yourself spending more time gambling than you originally intended?
  • β–Έ Have you tried to cut back on gambling but found it difficult to maintain?

Our Commitment to Responsible Gaming

rbajje treats responsible gaming as an operational priority, not an afterthought. Every player on the platform β€” whether they are placing a cricket bet on a BPL match, spinning through the slots lobby, or joining a live dealer table β€” deserves a safe environment in which gambling remains a form of entertainment rather than a financial risk or emotional burden.

Our team reviews player activity patterns on an ongoing basis. Where our systems detect behaviour that may indicate problem gambling β€” such as significantly increased deposit frequency, rapid successive losses, or repeated session durations well outside normal ranges β€” our support team will proactively reach out with information about responsible gaming tools. This monitoring is conducted with full respect for your privacy and in accordance with our Privacy Policy.

We do not send promotional bonuses or free-spin offers to players who have set deposit limits, who are in a cooling-off period, or who have activated any responsible gaming restriction on their account. Encouraging a player who is actively trying to control their gambling to spend more would be contrary to everything rbajje stands for.

Protecting Under-Age Players

rbajje enforces a strict minimum age requirement of 21 years for all players. This age threshold applies uniformly to all players regardless of location within Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other cities and regions. Age is verified at the point of registration and again when a player first requests a withdrawal or when our KYC team flags an account for review.

We recommend that adults who share devices with minors take additional precautions, including using device-level PIN or biometric locks, logging out of the rbajje platform after every session, and not storing passwords in browser autofill on shared devices. If you are concerned that a minor has accessed the rbajje platform using your device, please contact us immediately at [email protected] so we can investigate and take appropriate action.

How to Activate Responsible Gaming Tools

All responsible gaming tools available on rbajje can be activated through your account settings panel once you are logged in. Navigate to the "Responsible Gaming" section of your account dashboard to view and update your current limits and exclusion status. Alternatively, you can request any of these tools by contacting our support team directly at [email protected], and we will apply the requested restriction to your account within one hour of receiving your message during Bangladesh Standard Time (BST, UTC+6) business hours.

If you require a self-exclusion to take effect outside of business hours, send an email to [email protected] with the subject line "Urgent Self-Exclusion Request" and include your registered account username. We will process urgent self-exclusion requests as quickly as possible, and in the interim we recommend that you log out of your account and remove any saved payment methods from your device.

Gambling and Financial Wellbeing

We strongly encourage all rbajje players to treat gambling as paid entertainment β€” no different from spending money on a cinema ticket, a meal out, or a cricket match day ticket. Before you start any gambling session, decide in advance the maximum amount you are comfortable spending and treat that amount as the full cost of your entertainment, regardless of the outcome. Never gamble with money you cannot afford to lose.

Responsible gambling also means never borrowing money to gamble. Whether from a friend, a family member, or a financial product, borrowing to fund gambling significantly increases the potential for financial harm and is a well-documented early indicator of problem gambling. rbajje does not endorse or encourage any form of credit-funded gambling.

Getting Additional Help

If you feel that gambling has moved beyond a recreational activity and is negatively affecting your finances, relationships, mental health, or daily routine, please seek support. In Bangladesh, speaking to a trusted family member, a local health professional, or a community support organisation is an important first step. rbajje's support team is also available around the clock at [email protected] and can help you activate account restrictions immediately, provide information about taking a break, and signpost you toward further resources if needed.

There is no shame in asking for help. Problem gambling is a recognised health condition, and taking action early is always better than waiting. rbajje will never penalise a player for requesting help, activating restrictions, or choosing to take a break from the platform.

πŸ’‘

Remember: Gambling outcomes are determined by chance. No strategy, system, or bet size can guarantee a win. Past results have no bearing on future outcomes. Play for entertainment, set a budget, and use the tools rbajje provides to stay in control.